Terms & Conditions
Welcome to R3VOQ! Before placing an order,please take a moment to read and understand our terms
1. Unique,Handcrafted & Upcycled Pieces
Every R3VOQ item is handmade from second-hand fabrics,making each piece truly one-of-a-kind.Due to the upcycling process,there may be slight imperfections,fabric variations or signs of wear.
2. Fully Custom, One-of-One Pieces
Each R3VOQ piece is custom-made just for you, based on provided measurements. We do not mass-produce so every design is unique & no two pieces are ever the same. Once it’s sold, it’s gone forever! Please ensure your measurements are accurate before ordering.
3. No Returns, Refunds, or Exchanges
Since every item is made-to-order, all sales are final. We do not accept returns,refunds, or exchanges.Please double-check your measurements before purchasing.
4. Order Processing, Payment & Delivery
Orders are processed only after full payment is received. Each piece is handcrafted with care & delivery typically takes 8 to 14 business days from the date of order confirmation.
5. Care Instructions:
- To keep your R3VOQ piece in great condition:
- Hand wash or use a gentle cold-water cycle.
- Avoid harsh detergents and bleach.
- Air dry to maintain fabric quality.
6. Our Responsibility
- R3VOQ is not responsible for: Damage due to improper washing or everyday wear.
- Sizing issues if incorrect measurements were provided.
7. Intellectual Property.
All designs, images, and content on this website belong to R3VOQ.They cannot be copied or shared without permission.
8. Contact Us
Disclaimer
R3VOQ upcycles thrifted clothing, including branded second-hand pieces, to create new designs. However, we are not affiliated with or endorsed by any original brands. Any logos or trademarks on our items are part of the original garments and do not imply brand association.
Every R3VOQ piece is crafted with creativity and purpose,but they are not official merchandise from the brands we repurpose.